The role of artificial intelligence in achieving Customer satisfaction and its reflection on cost accounting

An applied research in the Iraqi electronic industries company

  • م.د وسام عزيز شناوة
  • أ.د. رياض حمزة البكري

Abstract

Based economic units to technology to add innovations that lead to contribute to customer satisfaction, under intense competition and rapid development in customer taste, the economic units tend to apply the concepts that contribute to customer satisfaction led by the introduction of artificial intelligence techniques. In the production prominent role in the contributing and responding to the rapid changes in customer tastes, and consequent impact this in achieving customer satisfaction. Search gained importance of relying on artificial intelligence techniques to achieve customer satisfaction through speed of response to changes in the tastes of customers and thus be able to increase its market share، and sales growth، and to achieve all its objectives.

Published
2018-12-01
Section
Paper research