“The impact of claims management automation on enhancing the efficiency of insurance operations: An applied study at the National Insurance Company”, JAFS, vol. 21, no. 74, pp. 498–511, Mar. 2026, Accessed: Jul. 20, 2026. [Online]. Available: https://jpgiafs.uobaghdad.edu.iq/index.php/JAFS/article/view/2516